Our Shipping Options and Firms | Fontaine's Auction Gallery

Pick Ups

To arrange collection of your purchase, please contact us 48 hours beforehand to schedule an appointment. You may click here to schedule an appointment online or call us at (413) 448-8922. Our pick-up hours are Monday-Friday from 9:30AM-4:30PM. Items must be paid for in full in order to pick up.

Fontaine’s Assisted Shipping for Jewelry & Coins

Fontaine’s Auction Gallery provides assisted shipping for jewelry and coins that will fit in a USPS small mailing box.

If you would like assisted shipping, please do not pay your invoice yet. Please email us at [email protected] and we will send you a form. Once we receive the filled out form, we will email you an updated invoice with the shipping charge added.

Once payment is received we will process your order, please allow up to 4 business days from the date the item is released for your item to ship. You will be emailed tracking information once your order is shipped.

Third-Party Shipping Options

Customers are welcome to use a third-party shipper of their choice. Once you have selected a shipper, please email us: [email protected] in order to authorize the shipper to pick up your order.
All shipping arrangements are to be made with the shipper directly.
Please provide the shipper with your name, auction name/date, lot number and dimensions of the item(s), and insurance value if required. Fontaine’s Auction Gallery recommends fully insuring any shipment. Payment for shipping is due directly to the shipper.
Fontaine’s does not recommend any shipper over another and assumes no responsibility for error or omission by any third-party agent.
Fontaine’s must receive payment for your purchase and shipping authorization before we can release your property to the shipper of your choice.
Fontaine’s Auction Gallery is not liable for any loss or damage to the property once it has been released to the approved shipper.
Below is a list of shipping firms that we have provided for your convenience.